Hello, we sincerely apologize for your frustrating experience. Is it my fault that your 'middlemen' aren't keeping you up to date or your 'middlemen' have got the reversal but is keeping it for himself/herself? I call taptap support this morning and they say they don't work directly with the network providers, they deal with "middlemen'' and so it's been reversed to the "middlemen" but the middlemen haven't provided it to taptap so I still can't get a refund. When the network provider has clearly and successfully reversed it. Three days later I receive an email again from that "despite several attempts they didn't manage to get positive feedback regarding the reversal ". I call taptap support and they tell me it takes up to 15working days for a refund to reflect. And then taptap sends me a message that "unfortunately, reversal wasn't successful". Fortunately network provider successfully reversed the money. Network provider advised I request a reversal which I did through taptap. The recipient was unable to have access to the funds as the name didn't match the account number. I entered the wrong name which didn't match the account, yet it went through□. Taptap and the support team is incompetent! Made a transaction to a friend's momo account in Ghana. This app has exceeded my expectations, and I am confident that it will do the same for you too. Overall, I highly recommend Tap Tap Money Transfer to anyone looking for a reliable and convenient way to transfer money internationally. I have never experienced any delays or issues with the transfers, and the money always reaches the recipient promptly. The app uses state-of-the-art encryption technology to protect your personal information and transactions, which gives you peace of mind knowing that your money is safe.Īnother great thing about this app is its fast transfer speed. One of the best features of Tap Tap Money Transfer is its high level of security. The app allows you to send money to various countries across the globe, and the transfer fees are very reasonable. The signup process is also very smooth and hassle-free, and it hardly takes a few minutes to set up an account. The app is user-friendly, and it is incredibly easy to navigate through the interface. I have been using this app for quite some time now, and I must say that I am thoroughly impressed with its performance and features. Tap Tap Money Transfer is an exceptional money transfer app that provides fast, secure, and reliable international money transfers. We are not affiliated with Western Union, MoneyGram, Zepz (Worldremit or Sendwave), Remitly, Transferwise, Azimo, Small World or Ria. Send to one of the counties listed on our website: Send from: GBP (British Pound), EUR (Euro), CAD (Canadian Dollar), USD (US Dollar), AED (Arab Emirates Dirham) We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. ![]() If you ever need us or have questions, please email us at MISSION: We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. LOCAL: Our teams are from the communities we serve and speak over 30 languages MOBILE MONEY, CASH PICKUP AND BANK TRANSFERS: Send money from your debit card or account (depending on your location) to your recipient’s wallet / account ![]() We do NOT sell any of your personal information to ANY third parties.PCI compliant - we do not store your credit or debit card information.Taptap Send is licensed in the UK, Canada, the US, the UAE and the EU for sending money.And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you. We’re focused on giving you the best experience to send money internationally. And if there’s a problem with your transfer, we’ll let you know as soon as possible. Great exchange rates: we negotiate rates every day to try and deliver great ones for you!.Safe & secure service: your card is protected by bank-level security and encryption.Fast remittances: normally within minutes!.It’s as simple as tap, tap, send - fast and convenient for you and your family back home. Transfer money abroad quickly, at great rates, straight from your phone.
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